FAQs

General Questions

What is your shipping policy?

Free shipping on all orders above ₹499 across India. Orders ship within 24–48 hours (Monday to Saturday) and arrive in 3–7 days pan-India via trusted couriers.

What is your return policy?

We offer a 7-day easy return window. If you're not satisfied, contact us and we'll make it right.

What payment methods do you accept?

UPI, credit/debit cards, net banking, Razorpay, and cash on delivery (COD).

Are your products certified?

Yes, The Orgo is FSSAI licensed (License No. 12424031000627). All products are 100% natural with no preservatives or artificial colours.

How do I contact you?

Email us at theorgofood@gmail.com or message us on WhatsApp. We're based in Villupuram, Tamil Nadu and respond Mon–Fri, 9AM–6PM IST.

RootFuel Hair Nutrition Powder

How soon will I see results?

Most customers notice reduced hair fall within 2 weeks. Visible new growth appears by week 6–8 with daily use.

Can men use RootFuel?

Yes, RootFuel is suitable for both men and women experiencing hair fall or wanting thicker, stronger hair.

Is it safe during pregnancy?

Please consult your doctor before use during pregnancy or breastfeeding.

Can I mix it with anything other than milk?

Yes, mix with warm water, coconut milk, almond milk or smoothies. Tastes great with a pinch of jaggery.

How many servings in 250g?

Approximately 25 servings (2 teaspoons per serving) — enough for a full month of daily use.

Viral ABC Malt (Skin Glow)

How soon will I see skin glow?

Most customers notice softer, more hydrated skin within 1 week. Visible glow appears by week 3–4 with daily use.

Can men use ABC Malt?

Yes, ABC Malt is for everyone — men, women, teens and seniors wanting naturally glowing and healthy skin.

Is it safe for children?

Yes, safe for children above 5 years — a nutritious daily drink kids will love.

Does it contain sugar?

No refined sugar at all. Naturally sweetened with jaggery, which is rich in iron and essential minerals.

Can I take it during pregnancy?

Please consult your doctor before use during pregnancy or breastfeeding.

How many servings in 250g?

Approximately 25 servings — a full month's supply with 2 teaspoons daily.

Red Banana Malt (Weight Gain)

How soon will I gain weight?

Most customers notice improved energy and appetite in week 1. Visible weight gain appears by week 3–4 with daily use.

Is it safe for babies?

Yes, safe for babies above 12 months. Mix with warm milk or water. Consult your paediatrician for babies under 12 months.

Can diabetics use this?

Red Banana Malt contains natural sugars from banana and honey. Diabetics should consult their doctor before use.

Does it contain honey?

Yes, we use pure natural honey as one of the key ingredients for energy and immunity boost.

Best time to drink?

Best consumed after meals or 30 minutes before bedtime with warm full-fat milk for maximum weight gain benefits.

How many servings in 250g?

Approximately 25 servings — enough for a full month with 2 teaspoons daily.