Terms of Service

Effective Date: April 1, 2026 Website: www.theorgo.com

Please read these Terms of Service carefully before using our website or placing any order. By accessing or using Theorgo, you agree to be bound by these terms.

1. Introduction

Welcome to Theorgo. These Terms of Service ("Terms") govern your use of our website located at www.theorgo.com and any purchases made through our online store. These Terms apply to all visitors, customers, and users of our platform.

By accessing our website, you confirm that you are at least 18 years of age and agree to comply with these Terms in full.

2. Products & Orders

All products listed on Theorgo are subject to availability.
We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without prior notice.
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion.
Once an order is confirmed, you will receive an email confirmation with your order details.

3. Pricing & Payment

All prices displayed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice.
Payment must be made in full at the time of placing the order.
We accept payments via credit/debit cards, UPI, net banking, and other available payment methods displayed at checkout.
Theorgo uses secure, encrypted payment gateways. We do not store your payment information.

4. Shipping & Delivery

We deliver across India. Delivery timelines may vary depending on your location and product availability.
Estimated delivery times are provided at checkout and are approximate. Theorgo is not liable for delays caused by courier partners, weather conditions, or other factors beyond our control.
Shipping charges, if applicable, will be clearly displayed before you complete your purchase.

5. Returns & Refunds

Due to the nature of food and beverage products, returns are accepted only in cases where the product is damaged, defective, or incorrect upon delivery.
Refund or replacement requests must be raised within 48 hours of delivery with supporting photographs.
Refunds, once approved, will be processed within 7–10 business days to the original payment method.
We do not accept returns for products that have been opened, partially consumed, or stored improperly.

6. Product Information & Health Disclaimer

We make every effort to ensure that product descriptions, ingredients, and nutritional information are accurate and up to date.
However, Theorgo does not provide medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Customers with specific dietary requirements, allergies, or medical conditions are advised to consult a qualified healthcare professional before purchasing or consuming any product.
Always read product labels and packaging carefully before use.

7. User Responsibilities

By using our website, you agree to:

Provide accurate and complete information when placing an order.
Not use our platform for any unlawful, fraudulent, or harmful purpose.
Not attempt to gain unauthorized access to any part of our website or systems.
Not reproduce, distribute, or misuse any content from our website without prior written permission.

8. Intellectual Property

All content on the Theorgo website — including but not limited to text, images, logos, graphics, and product descriptions — is the exclusive property of Theorgo and is protected under applicable intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

9. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Theorgo shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or products. Our total liability in any matter shall not exceed the amount paid by you for the specific product in question.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

12. Changes to These Terms

Theorgo reserves the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of the website after any such changes constitutes your acceptance of the revised Terms.

13. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us:

Theorgo 📧 Email: theorgofood@gmail.com 🌐 Website: www.theorgo.com 📍 Tamil Nadu, India

By using our website and placing orders with us, you acknowledge that you have read, understood, and agreed to these Terms of Service.